Inbox Detox
Whilst this may sound scary it’s not we promise! We’ll clean up your inbox and create an organisation structure meaning everything has a place. Those pesky newletters you’ve been wanting to get rid of – Gone.

Once we’ve cleaned your inbox we can then highlight any missed emails, set up tags and rules for future emails meaning that automatically your e-mails will go to the right place.

General Email Management
This is part of the day to day work we can complete for you, we will check and organise your inbox ( this includes if you need to manage multiple mailboxes e.g. hello@yourcompany.com”). Where we can reply to emails using template replies these will be actioned, any remaining emails will be highlighted that need your attention (don’t worry we’ll identify which is which in your onboarding)..

General Calendar Management
Your calendar will never have been so organised, we’ll help you create a routine that works for you making sure you’re never double booked and plan out the time you need to do your job! On top of this, we will help coordinate all meetings that come in and that you need setting up.

Project Management
We’re qualified to support you in managing your projects, utilising the Green Belt Six Sigma approach we will take an agile approach to your projects, helping to break things down into easy-to-achieve tasks that can be completed in a timely manner.

CRM set-up and management
You need to bring in a new CRM to help fullfill your needs? Let us take some of the pressure away, we can help research and source a CRM that will fulfil your needs. Examples of some CRMs we have used: Hubspot, Kajabi, Honeybook, Sales force, Zendesk, Monday.com, etc.

Business Planning
Using my BA in Business and Management and my teams expertise we can assist in your future business planning.

Customer Support
Do you need a buffer between you and your customers? Let us take over, we will help to make sure your customers receive the customer service you expect and help to complete quality control audits etc.

Automation
This is the way the world is going, with the introduction of new ways of working we can help you to identify opportunities where automation can be implemented, research appropriate software and processes, and help set up and maintain this system.

Recruitment Support
As you can imagine over the years we’ve completed my fair share of recruitment, if you’re bringing someone new into the company we can help organise and coordinate hiring activities such as posting job adverts, screening candidates, scheduling interviews, and maintaining candidate databases.

Basic Bookkeeping and Expense Support
Ensuring all business finances are recorded and tracked such as  invoice creation,  payments, and bank account reconciliation. Making sure all information is there for your account to complete the end-of-year accounts and any audits, using systems such as xero, sage and quikbooks.

Standard Opporating Procedures (SOP’s)
We can help you to build out a set of SOP’s that will help help the business standardise your approach.

Note-taking, action planning and transcribing
Where as this may have been a chore in the past now you can either delegate this to us or alternatively we can show you some handy tips to enable this to be automated.

Data Entry and Record Management
We all know this can be a chore, let us help you by compiling, verifying, inputting, and reviewing data helping to keep records up to date.

Newsletters
If you need a regular newsletter to be issued let us help set this up, edit, proofread, distribute and schedule future newsletters using software such as Mailchimp and Active Campaign.

Proofreading
We all need that second set of eyes to look things over sometimes we can help make sure copy is free of all typographical, grammatical, spelling, punctuation, syntax, formatting, and other errors.

Website Updates
Simple updates e.g. Auditing removing and updating content on your website

Client Onboarding and Offboarding
We can help set up a process that enables you to both onboard and offboard clients from the business, this includes co-ordinating meetings, paperwork, compliance checks and making sure there are clear expectations for all involved

Event Planning and Management
We absolutely love event management, in another life Naomi wanted to be a wedding planner! We have extensive experience in full events management from conferences, social events and exhibitions to full course management and setups, I’m well versed in software such as Eventbrite and Planning Pod.

Social Media Management
This includes full management of all your social media channels, scheduling content, analysis of campaigns and research into current trends. Additionally, we will help monitor your inboxes and co-ordinate comment responses from customers etc.

Email Marketing
Creating and maintaining email databases for lead generation, subscriber databases, creating and running campaigns, and campaign analysis.

Content planning
Creating and managing editorial calendars, finding content gaps, organising and managing content strategy, and completing regular content audits.

Market Research (traditional and digital)
Compiling and analysing market data and market conditions and providing your business with quantitative and qualitative results to make informed decisions. We also offer survey and questionnaire writing, distribution, and analysis.

LinkedIn
Managing your LinkedIn account, posting content, boosting engagement, liaising with your connections, making new connections and managing your LinkedIn business page.

Newsletters
Full newsletter creation and support, subscriber and email list management and all the other nitty gritty bits that go into sending out an amazing newsletter that your subscribers will love!

Application Form Completion
PIP, Access to Work, DLA, Blue Badge, to name a few! Many neurodiverse people struggle with these applications and the processes and it’s no wonder why as they are often a minefield, with ever changing requirements. 

Leave them to us! We have completed expert training (and Naomi has worked for NHS England and UK Government) which enables us to complete your forms with the latest guidelines and processes, meaning less worry for you!

Access to Work Support
Once you have been awarded support from Access to Work there then comes the effort that goes with ordering equipment and finding and locking in your support. We deal with their approved suppliers regularly and can get all your recommendations sorted in a jiffy, so you can benefit from them as quickly as possible – for more information on Access to Work look on my Access to Work page.

Business Decisions
If you need someone to help you work out a process that enables you to make business decisions with less stress then we can plan a way to do this effectively and with less stress.

Research
Whatever you need we can help you research it, whether it be for business and lifestyle e.g. therapists, other treatment options, day-out options that suit your personality and disability requirements, e.g. not too loud, somewhere within an hour’s drive etc. You name it we can find it.

Call Management
Do you struggle making and taking calls let us help you with that either in the business or personal sense.

Task Paralysis
Revenge procrastination is real, let us help. If you are stuck, we’re here to get you through the process and to a result.

Organisation (work and personal)
Sometimes structuring your day can seem like a daunting task in itself, We can help organise your day down to the minute or in fixed areas that you need support helping to make sure your tasks are organised in an accessible neuro-diverse friendly way to stop you being overwhelmed.

Tailored Lifestyle Management
Does your food shop need ordering weekly? Do you forget everyone’s birthdays? As we stated earlier no two people are the same. We are here to tailor our support to whatever your specific needs are, to give you back freedom and happiness in your life.

Body- Doubling
Sometimes just having someone around you whilst you tackle a task helps boost your dopamine, we can help you to complete the tasks that you need and shadow you to give you the right level of support.

Well-being Check-ins
These are important and so many people in business forget about themselves which can be incredibly damaging to those of us who aren’t neuro- typical. It leads to a fast rise in burnout and is something we prioritise with our neuro-diverse clients. Sometimes you just need someone to ask if you’re ok and talk about it, we genuinely want to listen and help.

Accountability Check-ins
We’re often either vastly over or under-critical of ourselves and self-reflection isn’t as easy as it sounds. We’re here to look at your habits and patterns and identify what’s holding you back, then we’ll plan assistive solutions to combat it and hold you *gently* accountable to make the changes you need and deserve to make.

Brainstorming
Let’s create an agenda and let our hyperfocus fly! Brainstorming is brilliant for businesses and a great way to use creative thinking.

Emotional Regulation Support
Our goal is to establish a solid and trusting connection with you, allowing you to feel at ease reaching out whenever you’re experiencing emotional turmoil. By doing so, you’ll have the chance to openly share your feelings, explore the reasons behind them, and work through any emotions you may be grappling with.

Safe Space
All our interactions are confidential, and our services are provided free of judgment, discrimination or criticism. We are here to support you.

24/7 Whatsapp access
We understand what it’s like when your brain likes to info dump at 3am. Although replies will be within business hours, you have access to our WhatsApp where you can leave messages and voice notes at any time, enabling you to utilise whenever you are feeling most productive.

As a virtual service by name, we didn’t initially plan on offering any in-person services.

However, due to the large volume of requests being received, Naomi made the decision to provide additional support options.

Please note: Currently we are unable to provide in-person services to anyone outside of a 30-mile radius of our office (please see the map below). 

But watch this space as Naomi has been working magic in the background to collaborate with other VA’s to widen the reach!

Body- Doubling
Some people just benefit more having that bit of extra support to get tasks done with an in-person support. Exactly the same service as our online body-doubling, just in-person for the times when a friendly face and a good chat needs to be over the coffee table rather than a zoom!